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Welcome to Trezor — Start Your Journey to Security

Congratulations on choosing Trezor, the original and most trusted hardware wallet. This guide will help you unbox, set up, and secure your cryptocurrency in minutes. Follow these steps carefully to ensure your digital assets are protected by gold-standard security from the moment you start.

Before You Begin:

  • Purchase from Official Source: Ensure you bought your Trezor device from trezor.io or an authorized reseller to avoid tampered devices.

  • Prepare Your Computer: You will need a USB cable (included) and internet access.

  • Bookmark Official Sites: Only use trezor.io/start or the Trezor Suite app for setup. Beware of phishing sites.

📦 Step 1: Unbox & Connect

Open your Trezor box and verify all contents:

  • Trezor hardware wallet (Model T or Safe 3)

  • USB-C cable

  • Recovery seed card(s)

  • Trezor stickers

  • Getting started guide

Connect: Plug your Trezor into your computer using the USB cable. The device will power on automatically.

⚠️ Critical Security Tip: Your Trezor arrives clean. It will never display a pre-written recovery seed. If you see one, your device has been compromised. Contact support immediately.

🖥️ Step 2: Install Trezor Suite — Your Command Center

Trezor Suite is the secure desktop and web application designed to manage your crypto with your Trezor.

  1. Go to suite.trezor.io in your browser (or download the desktop app for enhanced security).

  2. Click "Download Trezor Suite" or "Open in Browser."

  3. Follow the installation prompts for your operating system (Windows, macOS, Linux).

  4. Launch Trezor Suite. It will automatically detect your connected device.

🔐 Step 3: Initialize Your Device & Create a New Wallet

In Trezor Suite, you'll be guided to initialize your device.

  1. Click "Setup new device."

  2. Choose to "Create new wallet."

  3. The app will check the firmware. Install the latest firmware for up-to-date security and features. This is crucial.

🌱 Step 4: Backup Your Recovery Seed — Your Most Important Task

This is the single most important step in securing your crypto. Your recovery seed (12, 18, or 24 words) is the master key to your wallet. If you lose your Trezor, this seed is the only way to recover your funds.

How it Works:

  1. Your Trezor device will display a series of words, one at a time, on its own screen.

  2. Write each word down in exact order on your included recovery seed card.

  3. Never, ever:

    • Type the seed into a computer, phone, or online.

    • Take a digital photo or screenshot.

    • Store it in a cloud service (Google Drive, iCloud, email).

    • Use a pre-printed or generated seed from another source.

Store it physically and securely, like a fireproof safe or a safety deposit box. This seed IS your wallet. Protect it.

Verification: Trezor Suite will then ask you to confirm the seed by selecting the words on your device's touchscreen. This ensures you've recorded it correctly.

🔒 Step 5: Set Up a PIN — Your First Line of Defense

To prevent physical unauthorized access, you will set a PIN.

  1. Using the Trezor device screen, create a PIN of up to 9 digits.

  2. The entry matrix will appear on your Trezor screen—enter your PIN there. The computer screen only shows randomized numbers for security, preventing keyloggers from capturing your PIN.

  3. Re-enter to confirm.

Remember your PIN. After several incorrect attempts, the device will wipe itself, protecting your assets from brute-force attacks.

✅ Step 6: You're Ready! Explore Trezor Suite

Your Trezor is now fully secured. You will be taken to the main dashboard of Trezor Suite.

Next Actions:

  • Receive Crypto: Go to the "Accounts" tab, select an asset (e.g., Bitcoin), click "Receive." Your Trezor will verify the receiving address on its screen. Always confirm addresses on the device!

  • Buy/Sell: Use the integrated exchange partners to buy crypto directly to your secure wallet.

  • Explore Features: Use the privacy-focused CoinJoin feature (Bitcoin), stake supported coins, or interact with decentralized applications (Web3) securely.

Your Security, Perfected.

You have successfully moved from being an exchange user to being your own bank. With Trezor:

  • Your private keys never leave the device.

  • Every transaction must be physically confirmed on the device.

  • You are in full, sovereign control.

Remember: With great power comes great responsibility. Your security now hinges on the protection of your recovery seed and PIN.

🚀 Need Help? Resources at Your Fingertips

Frequently Asked Questions (FAQ)

1. What if I lose my Trezor device or it gets stolen?
This is exactly what the recovery seed is for. Simply purchase a new Trezor (or any compatible BIP39 wallet), select "Recover wallet" during setup, and enter your 12, 18, or 24-word seed in the exact order. Your complete wallet balance and transaction history will be restored. Your crypto is not in the device; it's on the blockchain, accessed by your seed.

2. Can I use Trezor with my phone?
Yes. You can use Trezor Suite for mobile (iOS/Android) with a compatible USB-C or OTG cable. For Bluetooth connectivity, use the Trezor Safe 3 with the official Trezor Suite mobile app. Never enter your seed into the phone itself.

3. I forgot my PIN. What do I do?
After 16 consecutive incorrect PIN entries, the Trezor device will perform a full factory reset, wiping all data. This is a security feature. To regain access, you must perform a recovery using your original recovery seed. You will then set a new PIN. There is no "PIN recovery" service—this would be a critical security flaw.

4. Is it safe to update the firmware?
Absolutely. It is essential. Firmware updates contain critical security patches and new features. Updates are delivered directly and verified through Trezor Suite. The process is designed to be safe and maintains your wallet configuration. Always ensure you have your recovery seed backed up before any update.

5. What coins and tokens does Trezor support?
Trezor hardware wallets support over 8,000 coins and tokens, including Bitcoin, Ethereum, ERC-20 tokens, Litecoin, Dogecoin, and many more. For the full, always-up-to-date list, visit the Supported Assets page on our website.

6. Why does Trezor use a "seed phrase" and how does it work?
The recovery seed is a human-readable representation of your private key, based on the industry standard BIP39. It generates all the private keys for your wallets in a deterministic way. The 12/18/24-word format is easier to write and verify correctly than a long string of random characters. It allows you to back up your entire complex wallet with a single, manageable phrase.

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